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Noticeboard

July HOLIDAY

The Surgery will be closed from 6 pm on Friday 13 July and will re-open on Tuesday 17 July 2018.

Two new Sisters join our Practice

Advance Nurse Practitioner – Sister Phyllis Littlejohn

We are delighted to announce that Sister Littlejohn will be joining us from Monday 11 June 2018 and Sister Lesley Christie will joining us from Thursday 14 June 2018.

Sister Littlejohn is a Nurse Practitioner which means she has enhanced skills in clinical assessment and diagnosis, and can prescribe medication for you, if she feels this is appropriate.

Practice Nurse – Sister Lesley Christie

Sister Lesley Christie’s duties will including dressings, injections, and ear syringing.

 "PHARMACY FIRST" RUN BY PHARMACIES

This new service is for patients with uncomplicated urinary tract infections in women aged 16-65 years and impetigo for those aged >2.  The Pharmacist may offer advice, NHS treatment (free) or referral, as appropriate.  Pharmacies in Milngavie offering this service are Graeme's Pharmacy (956 1710) and Gordon's Pharmacy (956 5235).

IMPORTANT INFORMATION

Please note that every Tuesday, the Surgery will be closed for training purposes between 12 noon and 1.30 pm.

New Scottish Cervical Screening Campaign

A new campaign has been developed to grab the attention of young women aged 25-35, and start breaking down some barriers to attending.

DON'T IGNORE YOUR NEXT SMEAR INVITE AND IF YOU MISSED YOUR LAST SMEAR TEST, CONTACT YOUR GP PRACTICE TO FIND A TIME THAT SUITS YOU.

 

SELF CHECK-IN SCREEN

Why not bypass the queue and check yourself in for your appointment when you come to the surgery?  The check in screen is situated in the waiting room and is easy to use.

MISSED APPOINTMENTS

During the month of May 2018  - 54 appointments were not kept at this Practice.

PLEASE be thoughtful and let us know if you cannot attend as this will allow us to offer the appointment to another patient.

 

IMPORTANT NOTICE

Please DO NOT use the contact form on this website to contact us regarding any medical matters. Medical contact should be made by phoning or writing to the Practice. This will ensure that your query will be dealt with appropriately. Thank You

 

Practice Policies

Blue_Locked_FolderConfidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

pad_and_penSuggestions & Complaints

If you have a complaint about the practice, please make it in writing addressed to The Practice Manager. We undertake to deal with all complaints promptly in accordance with the practice complaints procedure.

If you wish to make constructive comment about the Practice, we are always receptive to your ideas. Indeed sometimes we don't spot a necessary change and a patient does!



 
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