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Noticeboard

Dr Paul Treon is our new Partner and he joins us from Friday 1 December 2017

IMPORTANT INFORMATION

Please note that every Tuesday (starting from 12 December 2017), the Surgery will be closed for training purposes between 12 noon and 1.30 pm.

CHRISTMAS AND NEW YEAR HOLIDAYS

The Surgery will close on Friday 22 December 2017 at 6 pm and re-open on Wednesday 27 December 2017 at 8.30 am for the Christmas holiday.  For the New Year holiday, the Surgery will close on Friday 29 December at 6 pm and re-open on Wednesday 3 January 2018 at 8.30 am.

DO NOT FORGET TO ORDER YOUR MEDICATION EARLY SO YOU DO NOT RUN OUT OVER THE CHRISTMAS/NEW YEAR HOLIDAYS.

New Scottish Cervical Screening Campaign

A new campaign has been developed to grab the attention of young women aged 25-35, and start breaking down some barriers to attending.

DON'T IGNORE YOUR NEXT SMEAR INVITE AND IF YOU MISSED YOUR LAST SMEAR TEST, CONTACT YOUR GP PRACTICE TO FIND A TIME THAT SUITS YOU.

 

SELF CHECK-IN SCREEN

Why not bypass the queue and check yourself in for your appointment when you come to the surgery?  The check in screen is situated in the waiting room and is easy to use.

MISSED APPOINTMENTS

During the month of October 2017  - 75 appointments were not kept at this Practice.

PLEASE be thoughtful and let us know if you cannot attend as this will allow us to offer the appointment to another patient.

 

IMPORTANT NOTICE

Please DO NOT use the contact form on this website to contact us regarding any medical matters. Medical contact should be made by phoning or writing to the Practice. This will ensure that your query will be dealt with appropriately. Thank You

 

Practice Policies

Blue_Locked_FolderConfidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

pad_and_penSuggestions & Complaints

If you have a complaint about the practice, please make it in writing addressed to The Practice Manager. We undertake to deal with all complaints promptly in accordance with the practice complaints procedure.

If you wish to make constructive comment about the Practice, we are always receptive to your ideas. Indeed sometimes we don't spot a necessary change and a patient does!



 
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